Salesforce

Creating CNAMES for your Splash Page, Dashboard and Splash Editor

« Go Back

Information

 
Content
In order to activate your White Label hostnames on
first you need to create CNAMES, following these steps:

 


STEP 1

Change your domain DNS configuration, adding a CNAME record for
  • your Splash Page (1x)
  • your Social Dashboard (2x)
  • your Splash Page Editor (1x)

If you need more information how to configure this, please check How to set the CNAME for your domain.

 

INFO 
You can use domain names different for your splash/dashboard  (i.e. getwifi.yourdomain.com, panel.yourdomain.com........ )

The hostname of your API must be the same of your Dashboard, followed by "-api" (i.e. if dashboard is statistics.yourdomain.com the API must be statistic-api.yourdomain.com )​

You can not use the underscore character ( _ ) in the hostname (i.e. splash_2.yourdomain.com is wrong, splash2.yourdomain.com is correct )



Here is a generic example of a CNAME configuration, please check the Tanaza URL to be configured:
 
 
For your URL create a CNAME likewhich points to
splash.yourdomain.comsplash.tanaza.com​
dashboard.yourdomain.comdashboard.tanaza.com
dashboard-api.yourdomain.comdashboard-api.tanaza.com
editor.yourdomain.comeditor.tanaza.com

 

 

NOTE:
If you need to check your CNAME configuration, please check 
How can I be sure that the CNAME is configured properly

 



STEP 2

Once the CNAMEs have been properly configured, contact our Support team submitting a new Case clicking here .

Into the new Case, please specify your data like this:
  • Classic Hotspot email account (i.e. youremail@yourdomain.com)
  • ALL of the CNAME created, like this:
splash.yourdomain.com    >>>    splash.tanaza.com​
dashboard.yourdomain.com    >>>    dashboard.tanaza.com
dashboard-api.yourdomain.com    >>>    dashboard-api.tanaza.com
editor.yourdomain.com    >>>    editor.tanaza.com

Our Support team will manage your request as soon as possible.

User-added image

 

NOTE
Please consider that this request may take up to 48 hours to be processed.



 

STEP 3

Once you receive confirmation from our team, you'll be able to go to the next steps of the article How to activate your White Label - Overview and steps , and especially:



 
TitleCreating CNAMES for your Splash Page, Dashboard and Splash Editor
URL NameCreating-CNAMES-for-your-Splash-Page-and-Social-Dashboard

Powered by