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How to Create and Manage Sub Accounts

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Article Record TypeFAQ
Article Number000020622
FAQ StarRanking 
TitleHow to Create and Manage Sub Accounts
URL NameHow-to-Create-and-Manage-Sub-Accounts
Body
In order to create or manage your sub accounts you can proceed as shown on the following instructions.
 
CAUTION
In case you are a White Label partner, the sub accounts will not be white labeled.

If you need also a White Label for your sub accounts it will be processed as a separate process (How to activate your White Label - Overview and steps).

Your Channel Executive will be more than happy to clarify you further on this subject or you can drop us a line to sales@tanaza.com
 

STEP 1

Login with your account into cloud.tanaza.com  and click on your name on the upper right corner in order to see the available options and click on Account:

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STEP 2

From your Account settings you can choose the option Manage Sub Accounts. Here you will find a summarized information regarding your main account and your sub accounts:

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STEP 3

From there you can proceed by clicking on Create Subaccount and fill in your customers details.
Once done that, click on Create Account.

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STEP 4

Your customer  will now receive an activation email and he can activate his account and enjoy his 15 trial day.


 

STEP 5

From the sub account manager panel you can monitor the account status regarding its activation and also manage several aspects concerning your customers accounts.

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After exploding the view from the viewfinder icon you will be able to:
  • Monitor your costumers trial progress
  • Reset your customer's password
  • Account for how many access points your customer as associated to his account
  • Choose for his access points licences to be paid through your main account





 

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